Inventa

Inventa Monitoring and Event Management:

Delivery Architecture

Through a combination of custom hardware and software technology and repeatable processes, Inventa can quickly plug seamlessly into your environment, providing a safe secure channel for the delivery of events into Inventa's Center of Excellence (CoE) that adheres to, and is under the control of, your corporate security policies.
The diagram presents a high-level logical view of a typical deployment – the specifics of a given deployment may vary depending upon the monitoring technologies deployed and your corporate security infrastructure.

Agent/Agentless Monitoring

Although the diagram shows the monitoring technology under Inventa management, this need not be the case; Inventa can wrap around your pre-existing monitoring infrastructure if desired.

E-Box Safe Haven

Inventa's e-Box is a “black box” appliance installed in your environment to provide a safe haven in which Inventa staff can perform updates, testing and configuration without impacting your environment.
In a typical deployment, the e-Box will be firewalled such that it is the only direct communications path from Inventa and can only communicate with your internal environment via ports and protocols required for the monitoring service. In most cases, multiple e-Boxes will be supplied to ensure redundant operation.

Data processing

Here events collected from your environment are collected, filtered and analyzed to ensure that only critical events are escalated back within your environment. All events are stored for long-term analysis and reported.

Customer Gateway

Each customer is assigned a dedicated machine that takes care of securing communications between Inventa and your corporate infrastructure. This machine can either host your customized VPN client or can contain Inventa's own standard IPSEC firewall solution.
This approach ensures that all security policies are under your control and that all activity between Inventa customers is properly segregated.

Datastore

All event traffic and case management history are retained in Inventa's long-term datastore for analysis and trending.

ESM Integrator Portal

The ESM Integrator portal is your view back into your environment. Here you may execute reports to trend the history of events and trouble tickets that have taken place in your environment. With the addition of our Visualization and Trending Service, the portal can also provide performance and capacity metrics that are produced by the monitoring environment.