Inventa

Assuring Optimal Response Time:
Inventa Performance Management (PM)

Key Issues Addressed:

• High-level performance tuning requires expensive experience and expertise
• Ad hoc crisis-level events constrain existing expertise from continuous proactive performance work
• Performance issues which remain uncovered are masked by the upgrades they create and become baked into the capacity profile

What We Bring to the Table:

• We make sense of massive amount of systems information and proactively search for opportunities to improve your environment or to address potential issues before they occur.
• Our Performance Management Services are delivered remotely as a subscription service at a surprisingly low cost providing long term value.

Given the daily realities faced by most IT shops, optimizing performance is something that oftentimes gets put off. Until, of course, a critical issue arises creating additional pressure to the already constrained staff to fix the problem.

If this sounds familiar and your staff operates in this reactive mode, then consider the Inventa Performance Management (PM) service as a catalyst to help you shift to a much more cost-effective and manageable operating paradigm.
The Inventa's Performance Management solution is designed specifically to meet your individual technology and business needs. We do this by providing seasoned, dedicated Performance Managers to work in concert with your technical staff to identify trends and opportunities that will materially affect systems performance and add value to your operations.
Inventa ties together its team of technical experts to the information produced by the monitoring and visualization services, producing performance and tuning recommendations.
We work with your staff to ensure the recommendations are reviewed and prioritized to best suit your immediate business needs. Once implemented we provide "before and after reporting" to establish the value of each recommendation.
Our remote staff will:

• Analyze the metrics captured from your systems
• Provide detailed and specific recommendations based on this analysis
• Categorize recommendations by high, medium, or low impact
• Conduct weekly status reports and reviews on a conference call with your staff
• Utilize Inventa's Visualization and Trending Service to track and report on the impact of recommendations.

Service Benefits

• Performance data collected around the clock provide a persistent source of data for trending.
• The on-going (daily, weekly or as required) analysis of this data and trends provides a constant source of opportunities for performance improvements.
• Periodic meetings with your staff provide a procedurally based program of discussing and evaluating potential performance enhancements by your domain experts.
• Best practices are also a significant side benefit of these reviews to ensure upstream development staff applies these best practices.
• Performance recommendations can be prioritized to meet specific business needs, tied to software release schedules or completed on an emergency basis. All controlled by your staff.
• Recommendations are tracked on pre and post change basis to measure the true impact of the changes.
• Stress and overtime imposed by the reactive firefighting mode is dramatically reduced.